Sydney Web Designer

Terms & Conditions

Last Updated: November 30, 2024

These Terms and Conditions ("Terms") govern the provision of web design, digital marketing, and related services by Sydney Web Designer ("we," "us," or "Sydney Web Designer") to our clients ("you" or "Client").

By engaging our services, you agree to be bound by these Terms. Please read them carefully.

1. Services

1.1 Scope of Services

Sydney Web Designer provides web design, development, branding, SEO, digital marketing, and related services as detailed in individual project proposals or agreements.

1.2 Project Proposals

Each project will be outlined in a written proposal specifying deliverables, timelines, and pricing. The proposal, together with these Terms, forms the complete agreement between parties.

1.3 Changes to Scope

Any changes to the agreed scope of work must be requested in writing and may result in additional charges and timeline extensions.

2. Payment Terms

2.1 Pricing

All prices are in Australian Dollars (AUD) and exclude GST unless otherwise stated. GST will be added to all invoices where applicable.

2.2 Payment Schedule

  • Web Design Projects: 50% deposit upon acceptance of proposal, 50% upon completion
  • Digital Marketing Services: Monthly billing in advance
  • Custom Projects: Payment schedule as outlined in proposal

2.3 Payment Methods

We accept payment via bank transfer, credit card, or other methods as agreed. Payment processing fees may apply to credit card payments.

2.4 Late Payments

Invoices are due within 7 days of issue unless otherwise agreed. Late payments may incur interest charges of 2% per month and may result in suspension of services.

3. Client Responsibilities

3.1 Content and Materials

Clients are responsible for providing:

  • Text content, images, logos, and other materials
  • Access to necessary accounts and platforms
  • Timely feedback and approvals
  • Accurate business information

3.2 Copyright and Licenses

Clients warrant that all materials provided do not infringe third-party intellectual property rights and that they have necessary licenses for all content.

4. Intellectual Property

4.1 Ownership of Deliverables

Upon full payment, clients own:

  • Final website design and code
  • Logo designs and brand assets created for the project
  • Content created specifically for the client

4.2 Sydney Web Designer Retention Rights

Sydney Web Designer retains ownership of:

  • Pre-existing tools, templates, and frameworks
  • General methodologies and processes
  • Rights to use completed work in portfolio and marketing

5. Warranties and Disclaimers

5.1 Quality Commitment

We warrant that our services will be performed with reasonable skill and care in accordance with industry standards.

5.2 Website Performance

While we optimize websites for performance, we do not guarantee specific search engine rankings, traffic levels, or conversion rates as these depend on factors outside our control.

5.3 Browser and Device Compatibility

Websites are tested on major modern browsers and devices. We do not guarantee compatibility with outdated or obsolete browsers.

6. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claim is limited to the amount paid by the client for the specific services giving rise to the claim
  • We are not liable for indirect, consequential, or incidental damages
  • We are not liable for loss of profits, revenue, data, or business opportunities

7. Termination

7.1 By Client

Clients may terminate services with 30 days written notice. Clients remain responsible for payment of all services provided up to the termination date, plus any cancellation fees outlined in the service agreement.

7.2 By Sydney Web Designer

We may terminate services immediately if the client breaches these Terms, fails to make payment, or engages in conduct that damages our reputation or business interests.

8. Confidentiality

Both parties agree to keep confidential information disclosed during the engagement confidential and not to disclose it to third parties without consent, except as required by law.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

10. Dispute Resolution

In the event of a dispute, parties agree to first attempt resolution through good faith negotiation. If unsuccessful, parties may pursue mediation before initiating legal proceedings.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on our website and apply to services engaged after the update date.

12. Contact Information

For questions about these Terms, please contact us:

Sydney Web Designer

Suite 611, 150 George Street

Parramatta NSW 2150

Email: hello@dsigns.com.au

Phone: 02 9191 8049

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.